Privacy Policy

Last updated: June 14, 2026

BCT Tote Rentals ("Company," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bcttoterentals.com and use our tote rental services.

1. Information We Collect

We collect information you provide directly to us, including:

We also automatically collect limited analytics data through Google Analytics, which uses cookies to understand how visitors find and use our site (such as pages viewed and general location). This data is aggregated, is not used to personally identify you, and you can opt out through your browser’s cookie settings or Google’s opt-out add-on.

2. SMS Text Message Disclosures

Message Frequency & Opt-In

When you submit a booking form, you agree to receive transactional SMS text messages from BCT Tote Rentals at the phone number you provide. You will receive approximately 2–4 messages per rental period (typically 2 weeks), including:

Message & data rates may apply. Rates depend on your wireless service plan. Contact your wireless provider for details.

Opt-Out Instructions

To stop receiving SMS messages from BCT Tote Rentals, reply STOP to any message. You will receive a confirmation message. After opting out, you will no longer receive SMS updates for future bookings, though you may still receive important transactional messages if required by law.

Mobile Number Non-Sharing

No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes at any time. BCT Tote Rentals does not sell, share, or disclose your mobile phone number to third parties except to our SMS service provider (Twilio) solely to deliver your messages. Your phone number is used only for order-related communications.

3. How We Use Your Information

We use the information we collect to:

4. Information Sharing & Security

We do not sell or rent your personal information. We only share your information with trusted service providers (e.g., Stripe for payments, Twilio for SMS, Netlify for hosting) who are contractually obligated to protect your data. Your payment information is encrypted and secured by Stripe; we never store or have access to your full credit card details.

5. Data Retention

We retain your booking information for as long as necessary to fulfill your rental, handle disputes, and comply with legal requirements. You may request deletion of your personal information at any time by contacting us at realtors@bcttoterentals.com.

6. Your Rights

You have the right to:

7. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

BCT Enterprises, LLC d/b/a BCT Tote Rentals | 2026